PRIVACY POLICY
Annex 1 (a)
Categories of Personal Data related to Customers, Potential Customers, Vendors and Potential Vendors
Purposes for Processing:
CUSTOMERS, POTENTIAL CUSTOMERS, VENDORS AND POTENTIAL VENDORS
Purposes: | Details: |
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Statistics | Sales/purchase statistics: breakdown of sales/purchases by customer, by product, by geographical market, etc. |
Analysis of Sales | Analysis of customer preference, their proposals, complaints, records of any settlements for complaints, statistical analysis |
Guarantee, repair and servicing | Records of repairs and replacement for free guarantee and costs for parts and labour; paid servicing and their profit and loss analysis |
Marketing Planning | Evaluation of various customers, planning & expectation of sales growth, focusing of certain customers, certain product lines, and making promotional planning |
Strategy | Promotional campaign, sales technics, entertainment records |
Development | Development of new product; new customer/supplier development |
Categories and classification of data:
The following categories of Personal Data will be Processed:
Categories of data | Details |
---|---|
Information on Data Subject | Name, working address, telephone and mobile numbers, e-mail address, date of birth, gender, language, country of residence, time zone, user pass word, hobbies and preferences, family situation, other information contained in business cards including a photo; |
Products purchased | Product code number(s), date or period of purchases, cumulated purchases during the fiscal year |
Sales Conditions | Payment conditions, delivery conditions, prices and discount agreement, rebate practice |
History | Start of purchases, records of repairs, records of complaints, |
IP address, | Web-site, automatically collected by browser cookies |
Particular demand or proposal |